Reference

How 77bn Handles Your Personal Information

When you open an account with us and connect your bKash, Nagad or Rocket wallet, you share personal data — and we take that seriously.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access or delete dataBangladesh-region eligibility applies
Explore the Lobby Read FAQ
77bn How 77bn Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. We aim to respond to all data-related requests as quickly as the volume of queries allows. Contact us through any of the channels below — include your registered mobile number and account email so we can locate your record promptly.

Team online

Live Chat

Start a chat session directly from your account dashboard. Mention your registered mobile number and your data request type so we route it to the right team without delay.

Email Support

Send your data request or privacy concern to our support address. Include your account email and the specific action you need — access, correction or deletion.

Account Help Centre

Log in to your account and navigate to the Help section. You can submit a formal data request from there, and we will confirm receipt with a reference number.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply technical and procedural controls to protect the information held in your account. Connections between your device and our platform use SSL encryption, so data in transit is not readable by third parties. Account access requires your registered mobile number and a one-time password sent to that number — meaning a new device login always triggers an OTP step before the account opens. We hold your data only as long as your account is active or as required for financial record-keeping; once you request deletion and your account is closed, personal identifiers are removed from our active systems within the period set by our data retention schedule.

SSL Encryption

All data exchanged between your phone and our platform is encrypted in transit. This covers your account login, wallet linking and any form submission you complete.

OTP Login Control

Every new device login sends a one-time password to your registered mobile number. Your account cannot be opened on an unrecognised device without that verification step.

Cookie Management

We use session cookies to keep you logged in across your mobile browser. You can clear these at any time from your browser settings; doing so will end your current session.

Data Retention and Deletion

When you close your account and request deletion, we remove personal identifiers from active systems according to our retention schedule. Financial records may be kept as required by applicable rules.

Your Questions About Privacy at 77bn

These are the questions we hear most often about how we handle your data. If your question is not covered here, reach out through live chat or email with your account details and we will respond directly.

We collect your name, email address, mobile number and login credentials at registration. If you link a bKash, Nagad or Rocket wallet, we also record the transaction reference for each deposit or withdrawal.

Yes. Contact us via live chat or email with your registered mobile number and account email. We will compile and send you a summary of the personal data held against your account.

We do not sell your data. We may share limited information with payment processors like bKash, Nagad and Rocket to complete transactions, and with fraud-prevention services where necessary to protect your account.

Submit a deletion request through the Help section in your account or by emailing support with your account details. We process deletion requests after your account is closed, in line with our retention schedule.

No. We record transaction references and wallet numbers to verify payments, but we never store your wallet PIN or full authentication credentials — those remain within your own wallet app.

Your access to 77bn and the data rights described in this policy depend on your local law and eligible region. If you are unsure whether you can use this platform, check your local regulations before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoDhaka Coast ReelsAccountRegister

Related pages

77bn Bangladesh 77bn Login Dhaka Coast Reels bKash Withdraw Table Games Suite