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Terms That Govern Your 77bn Account

Before you open an account or make a deposit via bKash, Nagad, or Rocket, these terms set out what you agree to and what we commit to in return.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredMobile and browser both apply
77bn Terms That Govern Your 77bn Account
HOW WE HANDLE ACCOUNTS

Account Security and Your Rights Under These Terms

We keep your account data and transaction history secure using encrypted connections for all sessions, whether you log in through mobile browser or the 77bn web app. You have the right to request a copy of the data we hold, ask us to correct inaccurate details, or close your account at any time through the account settings screen. To raise a data or terms concern formally, email us from the address registered on your account. We will respond within the timeframe set out in our data handling policy.

Data You Can Access

Log in and go to account settings to see your registered details, deposit history, and withdrawal records. You can request a full data export by contacting support.

Correction Requests

If your registered name, mobile number, or wallet details are wrong, submit a correction request through support with a valid ID. We update records after verification.

Account Closure

You can close your account from the settings screen. Any pending withdrawal to your bKash, Nagad, or Rocket wallet will be processed before closure is finalised.

Formal Terms Complaints

For a formal complaint about how these terms have been applied, email our compliance address in the help centre. We acknowledge within two working days.

TERMS SUPPORT CHANNELS

Reach Us About Your Terms Query

If any part of these terms is unclear, or if a transaction via bKash, Nagad, or Rocket does not match what the terms describe, contact our support team directly. We aim to respond to terms-related queries through the channels below.

Team online

Live Chat

Open the chat window from your account dashboard. Fastest path for urgent wallet or account questions.

Email Support

Send your query to our support address listed in the account help section. Include your registered number and transaction reference.

Account Help Centre

The help section inside your account covers common terms questions, withdrawal steps, and wallet verification requirements.

Common Questions About These Terms

These are the questions we hear most often about account terms, wallet rules, and what your rights are as a registered account holder on 77bn.

Yes. Every deposit made through bKash, Nagad, or Rocket is covered by these terms. The wallet rules section explains how transactions are verified and credited to your account balance.

You can close your account before the revised terms come into force. We notify you via your registered contact before material changes take effect, so you have time to decide.

Access depends on your local law and eligible region. It is your responsibility to confirm that using this service is lawful where you are before you open or continue using an account.

Log in and contact support from your registered email or mobile number. We will send you a data export covering your account details, deposit history, and withdrawal records.

Raise a correction request through support with a valid ID. We verify the details and update your registered bKash, Nagad, or Rocket number before processing any further withdrawals.

Email the compliance address listed in the help centre from your registered account email. We acknowledge formal terms complaints within two working days and follow up with a full response.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.